James Hobbs Discuss an engagement

Companies going through change

Leading through growth, transitions and acquisitions

In short

Some moments need an experienced leader in the room: a technology leader leaves, the team doubles, the company contracts, an acquisition is under way or delivery has stalled. I lead through those moments as a fractional or interim CTO, take responsibility for the transition, and hand over to a team that no longer needs me.

You might recognise this

  • Your technology leader has left, or is about to.
  • The team is growing faster than its ways of working.
  • You are going through an acquisition, a merger or a contraction.
  • Delivery dates keep slipping, and nobody can say why.

How we might work together

Examples, not packages. They often overlap within one relationship, and we shape the work together.

Fractional CTO leadership
Part-time technology leadership, with clear ownership of decisions.
Interim CTO leadership
Full or near-full-time leadership while you find a permanent leader, with a proper handover.
Turning delivery round
Finding where work gets stuck, and changing how the team plans, builds and releases.

Relevant experience

  • Led Remo’s engineering through pandemic hypergrowth, contraction and acquisition Read the case study
  • Scaled Festicket’s team from 3 to 17 through Series B and C, and reengineered the platform to support substantial increases in concurrent demand Read the case study
  • Led post-merger IT integration at Global University Systems, serving 15,000+ students
  • Cut Remo’s infrastructure and vendor spend by more than 80% over 14 months, holding ~99.99% uptime Read the case study

How we start

We start with a focused look at what you’re trying to achieve, what’s getting in the way, and how I could help. From there, we agree whether there’s a useful role for me and what it should involve.

  • Understanding the business and what you are trying to achieve
  • Meeting the people who matter to the work
  • Looking at enough evidence to see where I could be useful
  • Deciding together whether an ongoing role makes sense, and what it should be

Selected results

Selected results relevant to Leading through growth, transitions and acquisitions
OrganisationWhat changed
RemoCTO, 2021 to 2024. Events and remote-office SaaS Led a 24/7 engineering organisation spanning GMT−8 to GMT+8 through pandemic hypergrowth, contraction and acquisition by Events.com. Cut infrastructure and vendor spend by more than 80% over 14 months, achieved approximately 99.99% uptime with recovery from live-event failures in under one minute, and achieved SOC 2 and ISO 27001.
FesticketInterim CTO, 2015 to 2017. The UK's sixth fastest-growing startup Took over technical leadership from the founding CTO, scaled the team from 3 to 17 through Series B and C, and reengineered the platform to support substantial increases in concurrent demand during a period of more than 1,000% revenue growth.

Questions

What is the difference between fractional and interim leadership?

Fractional leadership is part-time and ongoing. Interim leadership covers a gap, full-time or close to it, and ends with a handover to a permanent leader.

Will you help hire a permanent leader?

Yes. Defining the role and assessing candidates is usually part of the work.

Further reading